Privacy Policy

When you contact us through this website, our booking form, our SMS opt-in page, or by email, we collect the details you voluntarily provide — typically your full name, phone number, email address, city, project or service type, budget range, and any notes you share about your project. We also automatically collect limited technical data such as the page URL you submitted from, your browser user-agent, and a timestamp, strictly to help us reply accurately and prevent spam or abuse.

We collect your name, phone number, and email address only when you actively submit them to us through one of the following channels:

• Our Contact / Quote form — you type your details and click "Send free quote request".
• Our SMS opt-in page — you tick the SMS consent checkbox and submit your phone number.
• Direct email to elevatecodedigital@gmail.com or WhatsApp/phone to the numbers listed on our site.

We never buy, scrape, or import contact lists. Every phone number and email in our system was submitted by the individual themselves. Submission is optional — you can browse the entire website without providing any personal data.

We use the information you provide solely to respond to your enquiry, prepare a proposal, deliver agreed services, send transactional updates (such as booking confirmations, project status, or invoices), and — only if you explicitly opt in — send SMS notifications. We do not sell, rent, or share your personal information with third parties for marketing purposes.

If you opt in via our SMS consent page or tick the SMS consent checkbox on our booking form, you agree to receive text messages from ElevateCode Digital related to your enquiry, quote, appointment, or project. Details of the program:

• Message types: quote replies, appointment reminders, project status updates.
• Message frequency: varies — typically 2–8 messages per month per active enquiry.
• Cost: Message & data rates may apply from your mobile carrier.
• Opt out: reply STOP to any message to unsubscribe at any time.
• Help: reply HELP or email us at elevatecodedigital@gmail.com.
• We do not share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes. Mobile information is not sold, rented, or shared.

This website may use basic cookies and privacy-friendly analytics tools to understand how visitors use the site. This data is aggregated and used only to improve the website experience.

We take reasonable technical and organisational steps to protect the information you share with us. Enquiries and project files are stored securely and accessed only by team members who need them to deliver our services.

We use trusted third-party providers (such as email delivery, cloud hosting, and SMS gateways like Twilio) to operate our business. These providers process your data only on our instructions and under their own privacy policies.

You may request access to, correction of, or deletion of your personal information at any time by emailing elevatecodedigital@gmail.com. You can also unsubscribe from SMS at any time by replying STOP.

Our services are not directed at children under 13, and we do not knowingly collect information from them.

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

For privacy-related questions, contact us at Lalitpur-04, Nepal, or via email at elevatecodedigital@gmail.com. See also our Terms & Conditions and SMS Consent page.